Terms of Use of the Website and Personal Data Protection

1. Terminology for the following General Terms of Use of https://www.sbb-bg.com/, hereinafter referred to as the Website
   1. Content - all content (text and image material) on the Website;
   2. User - any user using the Website;
   3. SBB Group Ltd. with VAT number 131164568 and registered office in Bulgaria, Sofia, Oborishte district, 92 Vasil Levski Blvd., floor 2, ap. 2 - owner of the Website;
   4. Cookies - a method for storing information locally in the user's browser; they consist of small files containing a text set of information;
2. Rights and obligations of https://www.sbb-bg.com/
   1. https://www.sbb-bg.com/ undertakes to comply with all requirements of the European General Data Protection Regulation and to process and store the personal data provided by users lawfully and fairly, solely for the purposes of providing services and content on the Website;
   2. https://www.sbb-bg.com/ undertakes not to disclose the user's personal information to third parties without explicit consent, except in cases of:
      1. investigations into complaints of abuse;
      2. court order or subpoena;
      3. improper conduct by the user on the Website or malicious actions;
   3. https://www.sbb-bg.com/ undertakes not to collect, process, or store personal data such as:
      1. political views;
      2. racial or ethnic origin;
      3. religious or philosophical beliefs or membership in such organizations;
   4. https://www.sbb-bg.com/ reserves the right to change the structure, content, design, or functions of the Website at any time and to terminate access to it without prior notice in case of violations on the Website or malicious behavior by the user;
   5. The content of the Website is subject to copyright. Any use of the Content that is not in accordance with the Terms of Use of the Website is expressly prohibited without the written permission of SBB Group Ltd.;
   6. If the services used by the user do not meet their requirements or expectations, https://www.sbb-bg.com/ reserves the right not to be responsible for this. https://www.sbb-bg.com/ does not guarantee that the Website will be continuously accessible or without technical problems. As a result of using the Website, https://www.sbb-bg.com/ reserves the right not to be liable for damages or missed profits. https://www.sbb-bg.com/ assumes no responsibility or obligations for direct or indirect, causally related, and special damages arising in any way from access to or use of the Website;
   7. SBB Group Ltd. bears no responsibility, including criminal, administrative, or civil liability, for the user's use of the Website in a manner that does not comply with the Regulations and the general requirements of the Law;
   8. The Website contains links to other websites that are completely independent of https://www.sbb-bg.com/, and the Website is not responsible for the accuracy, completeness, or authenticity of the information described on each of these pages;
3. Rights and obligations of the User
   1. The user of the Website has the right to view and use the platform as intended and to use the Content solely when the Copyright of SBB Group Ltd. is respected and solely for non-commercial purposes. Use of the Content without mentioning the Copyright is permitted only with written permission from the Owner;
   2. All actions by the user that interfere with the functioning of the Website or could harm the authority of the Website or its Owner are prohibited. In such cases, SBB Group Ltd. undertakes to take appropriate actions to remedy the damage caused without prior notice;
   3. The Website collaborates with third parties - business partners who provide users with copyright texts, services, offers, and other information. Each user has the right to use the services offered by them, subject to the rules of the respective websites;
4. Processing of personal data when using the Website or entering into a contract with the Owner for the use of services from the Website
   1. Data processed when using the Website:
      1. automatically collected technical data such as IP address, GPS coordinates, information about the device from which you visit the Website;
      2. data obtained through the use of Cookies;
   2. Each user is responsible for the information provided by them, if it is inaccurate or concerns third parties without their explicit consent, as well as for any unlawful or malicious use of personal data and information. If the user does not want this information to be collected and processed, they are not obliged to provide it. Any information entered by the user is voluntary;
   3. All personal data and information stored for the user are deleted after the end of the technological term;
5. Protection and processing of personal data
   1. Processing and storage of the information you provide is necessary to improve the content and functionality of the Website, as well as to analyze trends in the Internet space.
      1. This information is kept for a certain period of time, with the necessary technical and organizational measures taken against accidental or unlawful destruction, accidental loss, unauthorized access by third parties, alteration, or distribution, as well as other unlawful forms of access and distribution;
   2. Each time you visit the Website, the user is identified by their IP address. The IP address consists of a series of four numbers and indicates the Internet address from which the user accesses the Website, directs to the Internet provider, and can be traced by anyone performing a search;
6. Cookies, Google Analytics, Social Networks
   1. Cookies create anonymous statistics about user preferences and their behavior on the Website. Through them, the Website analyzes traffic and optimizes content. Cookies do not in any way link your entry into the Website with your personal data. Their use in the Website saves specific information and distinguishes users from each other;
   2. Types of cookies we use:
      1. Analytical cookies - cookies that track Website visits and analyze how easily users of the Website interact with it (Google Analytics cookies). Analytical cookies provide information such as which pages of the Website the user visits and what device they use to view the Website and other anonymous data. Google Analytics uses IP address anonymization through _anonymizelp. The maximum period for keeping analytical data in Google Analytics is 50 months;
      2. Precision targeting cookies - through them, information that is irrelevant to you and should not be shown to you is sifted out. These are dynamic cookies from Facebook, Google, etc.;
      3. Functional cookies - cookies that allow you to use the full functionality of our Website;
   3. Google Analytics is used to generate traffic statistics for the Website and traffic sources;
   4. Information collected by the aforementioned third parties is related to Website performance and visit analysis - frequency, duration of visit, geographical location (city/village);
7. Applicable law
   1. In cases of unresolved issues and disputes, each user has the right to submit to the Bulgarian courts and the relevant competent authorities all unresolved issues that the parties have failed to resolve through negotiations and mutual agreement;
   2. For all issues not covered in these terms, the provisions of the current Bulgarian legislation apply;